Shipping policy

Shipping Policy

Effective Date: 04/16/2025

At Kanetic Store, we work to process and ship your order as quickly and reliably as possible. Please review the policy below for details on shipping times, costs, and delivery expectations.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • During high-volume periods, processing times may be slightly delayed.

Shipping Rates and Delivery Estimates

  • Shipping charges are calculated and displayed at checkout unless otherwise stated.
  • Estimated delivery times depend on your location and the shipping method selected at checkout.
  • Standard delivery usually takes 3–7 business days after shipment for domestic orders.
  • International delivery times may vary and can take 7–21 business days or longer depending on destination and customs processing.

Shipment Confirmation and Tracking

  • Once your order has shipped, you will receive a shipment confirmation email with tracking information, if available.
  • Tracking numbers may take up to 24–48 hours to become active.

Domestic and International Shipping

  • We currently ship to All Countries
  • International customers are responsible for any customs duties, taxes, or import fees that may apply.

Delays and Delivery Issues

  • Delivery estimates are provided by the carrier and are not guaranteed.
  • Kanetic Store is not responsible for delays caused by shipping carriers, customs, weather, or other events beyond our control.
  • If your package is significantly delayed or appears lost, please contact us at cremeglamour@gmail.com

Incorrect Shipping Information

  • Please make sure your shipping address is correct before placing your order.
  • Kanetic Store is not responsible for orders shipped to incorrectly entered addresses.
  • If you notice an error, contact us as soon as possible at cremeglamour@gmail.com. We will try to help before the order ships.

Lost or Stolen Packages

  • Once an order is marked as delivered by the carrier, Kanetic Store is not responsible for lost or stolen packages.
  • If you believe your package was stolen, we recommend contacting the shipping carrier and your local authorities.

Damaged Items

  • If your order arrives damaged, contact us within 24 HOURS of delivery at cremeglamour@gmail.com with your order number and photos of the item and packaging.
  • We will review the issue and work toward a resolution.

Contact Us

If you have any questions about shipping, please contact us at:

Kanetic Store
Email: cremeglamour@gmail.com
Phone: 8124870577